See Video of Immigration Office (other page)
1) Going to immigration in person if Online Procedure not available. 2)Online Procedure (if available)
Note : Check whether online procedure is available, by clicking the orange button somewhat down this page. Just take it from there.
LATEST UPDATE : I went to immigration beginning of March 2021 ('forgot my own online recommendations') and the service was not available at Chaeng Wattana Immigration Office. Had to hurry to a 'Thai Immigration Temporary Visa Extension Center' located at Muang Thong Thani. I invite you to look for this center on Google Maps. It is actually close to Impact Arena, the famed convention and exhibition center, and adjacent to a SCG (Siam Cement Group) factory. Located in a relatively new low-rise building, with lots of empty space around it. Actually you feel like in the middle of nowhere somehow.
Took a taxi from Chaeng Wattana to Muang Thong Thani, I think it took about 20 minutes. The services for 90-days notification are likely well intended but just a bit dreadful. First you have to get a queue ticket on the second floor of the building (originally a parking floor for cars, open on three sides without windows). After that you have to wait (there were 150 waiting persons before me) in the same space. You better get some water supplies available on the ground floor, where you also can have copies made if necessary. Things were speeding up in the late afternoon, so I had to wait only about 2 hours in likely more than 30 degrees Celsius temperatures. The procedure of obtaining the slip confirming your notification was uneventful. I was however told that the ONLINE SERVICE WAS DOWN, which I confirmed myself later : you get a warning when trying to access the online service. When checking a bit further it appeared that some encryption certificate had expired (probably necessary for this type of online applications), so this likely can be rectified and could have been avoided. Later, in Mid-March we noticed there were actually quite a few complaints about this issue in the 'readers' comments' section of the Bangkok Post.
When wanting to apply again beginning of June, the website was down again, after being accessible for awhile in April 2021. After filling out the form (which was possible) and then clicking the submit button, a friendly message appeared telling you to contact your nearest immigration center. So again we travelled to Muang Thong Thani.
During our first visit, when leaving the Temporary Visa Extension Center in the late afternoon, all the taxis had disappeared, just some motorcycle taxis were still around (they certainly won't take you all the way to Chatuchak or Sukhumvit Road). So I had to walk to the closest road (try to remember where you came from when arriving) to get a taxi.
So as said before the 90-days notification service is not available at Chaeng Wattana Immigration. The online service may not be available. There are no closeby BTS or MRT stations at the Temporary Visa Extension Center, though a highway is passing there. So if you do not drive a car it may be difficult to reach. Taxis may not know this location, but you could always try Impact Arena, and take it from there. A suboptimal solution may be to get to Chaengwattana Immigration, and take a taxi from there. The advantage of that approach is that the taxi drivers there will know where to go, they have done it maybe times before.
During our second visit in June, when we had finished our business we also took a taxi back to Chatuchak station. The taxi driver suggested we take the highway, which likely was not the best of suggestions, since when arriving in the 'vicinity' of Chatuchak we had to take endless turns to reach the station (I felt like being ripped off, with all my experience), making for a trip costing 220 baht. The best alternative is likely (it will take some more time) to take a taxi to Chaeng Wattana Road (which actually is closeby), and get further transport from there (minivan to Chatuchak at 25 baht).
Waiting on the parking garage floor at Immigration in Muang Thong Thani. Disregarding the inconvenience, we do think that it is less likely to come in contact with Covid-19 here than at the enclosed quarters at Chaeng Wattana Immigration.
When looking at the Immigration website, there are no explanations offered as to the reason for the non-functional online application form.
One additional comment : When talking to the immigration officer, it was suggested to use the bangkokimmigration.com website and get a queue ticket online! Provided you arrive in time for your appointment, it is possible that way to avoid waiting (count on somewhere between 1 and 2 hours) to get your Receipt of Notification. Interestingly, the website is only offered mostly in Thai language (?), but when you see the menu bar, you will notice 'Queue Online'.
Now scroll down for the original article, quite relevant as soon as online services are available again. One more question : why was the service moved to the boondocks? We surmise that it was maybe to avoid overcrowding at Chaeng Wattana. Another reason may be the desire to get people into the open air, instead of closed quarters indoors, lessening the risk of Covid-19 transmission, which caused added problems from the beginning of 2021.
It has been announced, at least since April 2015 that it is possible to supply the Notification of Staying Longer than 90 Days by an online process. Initially it was only possible with good old Internet Explorer browser. However, while checking out the immigration website during the Covid-19 epidemic (to see if services are still open), we discovered anew the online process, and filled out an application form. APPLYING WAS A STRAIGHTFORWARD PROCESS. There seems to be no issues with browsers anymore.
There are a few steps to consider. While going in person, you can apply one week before and up to one week after the due date, with the online application you have to do it in the two weeks before and up to the due date (we also saw a notice somewhere you had to apply a least one week before it is due, so if you want to be on the safe side...). The process consists of filling out two forms. You will need your address, mobile number, passport data, flight number, TM6 number (on arrival card). NO NEED TO SCAN ANY DOCUMENTS, as might be necessary for other applications.
After the process we recommend you print out the reply you get only, or at least note down the long Transaction Reference Number (TRN), that can be used to track down the status of your application. You can check online immediately after applying, and see the 'pending' status. When the application is approved, you are advised to print out the notice you receive, and keep it with your passport (as with the slip you get when applying in person). It is also possible to check the status of your application with your passport number, and a few personal data (date of birts, and nationality).
We got a reply via email that our application had been approved (within 2 hours, but these were Corona times, when people possibly were not very busy). You can then go back to the website and find the link from which you can print the Receipt of Notification note, that includes also the date for your next application. You should keep it in your passport.
The IT department at Immigration has indeed done a great job with this application process. But they should keep track of their encryption certificates ! (see above)
When going to the Immigration Bureau website, just click on the icon (with numbers 1, 2, 3) saying Service. Then next page will show you a link for the application
You can use this link actually (click below, I copied the image from their website, I hope they do not mind). If maybe the link does not work in the future, it may simply have been changed, and you need to go to the Immigration Bureau website.
The way it looks, this is the way to go,instead of taking a half-day or in some cases a full-day trip to Chaengwattana Road. It looks like, what this service needs, is MARKETING. It will save many people a lot of time, and also the immigration officers will be able to work on the applications in their offices, without needing in most cases personal face contact with the applicants.
The info below may still be useful to read through, if you plan on going to Chaengwattana, as we did for many years before applying online.
If you are permitted to stay in Thailand with a long term visa (like a retirement visa), you still have to report to immigration every 90 days. Regulations can be just a bit confusing (and not intuitive) so we just want to highlight what you should be doing.
If you enter the country (through immigration) you can start counting the 90 days from that day. A 7 day window is allowed, when applying in person. You can report to immigration during the week prior and the week after the calculated day. Unfortunately, lately (it was not so until recently) your next 90 days will start to count from the day you visit immigration. Especially if you apply online like 10 days before your given date, you actually start applying every 80 days instead of every 90 days.
If you report to immigration, you will receive a slip indicating the next day when you are supposed to drop by.
Now, there is something quite confusing about this issue. If you go to immigration to RENEW or EXTEND your visa, this DOES NOT count as a visit necessary to report to immigration. Different section at immigration handle different things.
You report to immigration on 1 February. You will be given a note telling you to report back on (or around) 1 May.
In March you need to go to immigration to renew your one-year visa. Do not make the error of thinking the 90 days start counting from the day of this visit.
You still will have to go to immigration on 1 May.
Reporting otherwise is one of the more easily achieved procedures at Immigration. You simply need to fill out the necessary form (TM. 47). No copies of passport pages or passport pictures are necessary, if you report in person.
Waiting at Immigration on average takes between 90 and 120 minutes. This image does not show waiting room for Notification of Staying in Thailand for longer than 90 days, but another area.
There are penalties for not reporting or reporting late.
If you are ill or incapacitated, you can have a relative or friend do the reporting for you.